Shipping & Delivery Policy

1. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Order processing times may be longer during holidays, promotional periods, or other periods of unusually high order volume.

Orders are not considered shipped until they have been handed over to the shipping carrier.

2. Shipping and Delivery Estimates

Estimated delivery times depend on the destination, shipping method, carrier operations, customs processing, and other factors.

Our current shipping information provides an estimated delivery window of 7–14 business days after dispatch for applicable shipments.

Delivery estimates are not guaranteed. Delays may occur because of weather conditions, customs inspections, carrier disruptions, or other circumstances beyond our control.

Please review the shipping options and estimated delivery information presented during checkout before placing your order.

3. Shipping Confirmation and Tracking

When tracking information is available, it will be provided through the order confirmation or shipping notification process.

Tracking information may take some time to become active after a shipment has been dispatched.

Customers can use the tracking details provided to follow their shipment.

4. Shipping Address

Please check your shipping address carefully before completing your purchase.

If you notice an address error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

5. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Any applicable charges and responsibility for payment will depend on the destination, shipping arrangement, and applicable law.

Please review any relevant information provided during checkout.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number and tracking information, if available.

We will review the available shipment information and help you determine the next appropriate step.

7. Contact Information

For shipping questions, contact:

Email: service@fuskan.com

Phone: +1 719-204-1243

Operated by: Xinjiang Jiafukang Trading Services Co., Ltd.